Sale/transfer of ownership of property
Sellers responsibility
It is the responsibility of the homeowner/selling solicitor to inform us of the sale/transfer of ownership of a property.
Normal conveyancing practice is for the selling solicitor to write us a letter requesting information from us, and also to confirm the date of sale and the purchaser’s details.
Without the notification from your solicitor, we are unable to process a sale/transfer of ownership, and this may cause a delay.
You will be charged a sale handover charge. This is to cover administration work carried out in relation to your sale such as corresponding with your solicitor, updating details, apportioning charges, issuing additional invoices and refunding the float. These do not form part of our core service.
Your account will be finalised in the weeks following the point of sale. This is to allow time for all contractor invoices to be received for any works carried out prior to the date of sale. These will be included in your final invoice, along with your float refund.
If you are on quarterly billing this will be at the next quarterly billing date. If your development is on an annual budget, you will initially receive an apportioned budget invoice. At the end of the budget year, you will receive an actual invoice together with your float refund.
For all new owners, a welcome pack will be sent to you shortly after we receive confirmation of the date of sale. The welcome pack includes your account details, float invoice, new owners form, Written Statement of Services and any insurance documentation.
