How our portal works
My Charles White portal
My Charles White provides you with all the information you need relating to your account in a convenient and accessible way. Once registered you have access to all invoices, documentation and a snapshot of the credit control of your development. Making online payments is a quick and easy process and you also have the facility to contact your Client Relationship Manager.
You are notified by email (or receive a notification if you have downloaded the app) when something new is added to the portal, and all invoices are kept in one place which makes life simpler and easier for you.
Going paperless
As a final step to go paperless, once registered, all you have to do is select the box to stop receiving paper invoices and the saving will automatically be applied to your next invoice. Visit https://www.charleswhite.co.uk/portal/ to find out more or call our accounts team on 0131 447 8191 Option 1.
Unless registered with the CWL portal and opting for paperless, clients will receive correspondence and invoices in hard copy format via the postal service for which a monthly charge of £1.00 + VAT will be charged to cover paper, posting and administration. For Non-UK postal addresses, the fee will be £2.00 + VAT per month.
