Our Portal

It’s important to us that we can serve you in the most helpful way.  We realise that life is busy and everyone runs to their own timetable, that’s why we’ve developed our portal. My Charles White allows you to access the most up to date information at any time that suits you.

You can view invoices, make payments and be in control of your account whenever and wherever you like.  We’re excited about My Charles White and will continue to strive to make it as useful a tool for our customers as possible.

Manage your account

Managing your properties should be easy and convenient. My Charles White allows you to view and pay your invoices securely from the comfort of your own home, so you can keep track of your finances. You can put a stop to mountains of files with our paperless billing, allowing you to keep all your paper work just one click away.


Report any issues

Issues aren’t guaranteed to occur between 9 and 5 so we don’t think you should have to report them then either. My Charles White allows you to report any issue online and ensure your query reaches the right person. Allowing our back office systems and team to ensure that your issue is dealt with efficiently and effectively.


Keeping you appy

A Charles White App for you and your convenience. Mobile 24/7 instant access to your information via the same login details as your My Charles White client portal, including your account and matters associated with your development. The new Charles White App represents another significant vision and values investment to provide service excellence to you as our client. Why not give it a try to see how it benefits you?